Privacy Policy

CONFIDENTIALITY DECLARATION

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SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address, and email address.
When you browse our store, we also automatically receive your computer's Internet Protocol (IP) address to provide us with information that helps us learn about your browser and operating system.
Email Marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

SECTION 2 - CONSENT

How do you obtain my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, it means that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, such as marketing, we will ask you directly for your explicit consent or give you the opportunity to refuse.

How can I withdraw my consent?
If, after choosing to participate, you change your mind, you may at any time withdraw your consent to us contacting you, the continued collection, use or disclosure of your information, by contacting the following address: info@joyfixer.com.

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required to do so by law or if you violate our terms of use.


SECTION 4 – SHOPIFY

Our store is hosted on Shopify Inc. This company provides us with the online e-commerce platform that allows us to sell our products and services to you.
Your data is stored through Shopify's data storage, databases and the general Shopify application. They are stored on a secure server behind a firewall.

Payment :
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. This data is encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Data relating to your purchase transaction is only stored for as long as necessary to complete your purchase transaction. Once the transaction is complete, they are deleted.
All direct payment gateways adhere to the standards set by PCI-DSS, managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, Mastercard, American Express and Discover.
PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
To learn more, you can also review the Shopify Terms of Service (https://www.shopify.com/legal/terms) or the Privacy Statement (https://www.shopify.com/legal/privacy ).

SECTION 5 - THIRD PARTY SERVICES

In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to enable them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them in connection with transactions related to your purchases.
We recommend that you read the privacy policies of these providers to understand how they will treat your personal information.
Please remember, in particular, that certain suppliers may be located in a different jurisdiction than you or us, or have facilities located in a different jurisdiction than us. Therefore, if you decide to proceed with a transaction involving the services of a third-party service provider, your information may be subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. located.
For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used to complete that transaction may be disclosed under United States law, including the Patriot Act.
Once you leave our store's website or are redirected to a third party's website or application, you are no longer governed by this Privacy Policy or our website's terms of service .
Connections
When you click on links in our store, they may take you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SAFETY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, it is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement other generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies we use. We've listed them here so you can choose whether or not to decline them.
_session_id, unique token, sessional, allows Shopify to store information about your session (referrer, landing page, etc.).
shopify_visit, no data retained, persists for 30 minutes from the last visit, used by our website provider's internal statistical tracking system to record the number of visits.
_shopify_uniq, no data retained, expires at midnight (relative to the visitor) of the next day, counts the number of visits a customer has made to a store.
cart, unique token, persistent for 2 weeks, stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, undefined If the store has a password, this is used to determine if the current visitor has access.


SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any minor in your care to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately after they are posted on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use it and /or disclose them.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Officer at: info @joyfixer.com.